Refund Policy

All service sales are final, with no refunds. Refunds may be given only when there is an approved medical condition, medical proof will be required.

All skin care products supplied on site are non-refundable once purchased and taken off-site.

Facial Aesthetics:

Aesthetics treatments such as Botox® anti-wrinkle treatment, dermal fillers and lip fillers are non-refundable once the treatment has been undertaken. The list is not exclusive.

The consent forms for these aesthetics treatments clearly state that there is no guarantee of a satisfactory or pleasing result. Rather our aesthetics practitioners will be using their experience and clinical acumen to provide the best possible treatment result to the best of their ability. We constantly strive to improve patient satisfaction and audit and publish these results on our website.

A ‘top up” anti-wrinkle treatment may be offered at the clinician’s discretion, but this should not be taken as an expectation. Our aim is for service users to be delighted with their results, however, we are also very careful to manage expectations, hence the thorough pre-treatment consultation.

There is no “top up” of dermal fillers, including lip fillers, ProfHilo® including lip augmentation and Teartrough and any further required treatment will naturally need to be paid for.

Any adverse issues relating to facial aesthetics work undertaken at Youth Encore Aesthetic Clinic needs to be highlighted and reviewed with a face to face review consultation with the treating clinician within a maximum of six months since having had the work done.